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The Official Web Site of the State of South Carolina

For Emergencies call 864-833-1862 or 803-276-1550   24 hours/day

Emergencias - por favor llame 864-833-1862 or 803-276-1550   24 horas per dia

Come see us at either office for your natural gas appliance needs!

Meter ERT Opt-out Program

CNNGA utilizes Automatic Meter Reading technology on its Residential and Small Commercial meters.  As part of this, an ERT (Encoder Receiver Transmitter) is placed on the meter which allows us to read your meter from our truck riding by your location.

A concern has been raised as to the safety of this technology so we are pleased to offer an opt-out program for homeowners wishing to have the ERT removed from the meter at their property.  Come into our office to obtain a form to request the removal.  A retrofit fee of $25.00 may be charged and a $10.00 fee will be added to the bill each month to cover labor costs of manually reading the meter.  Renters will need the homeowner's written permission to have the ERT removed.  

If you choose this option, our meter readers must have ready access to your meter.  In the event that they cannot access your meter 3 times in a row, your meter will be required to have an ERT installed so that it can be read.  

Please note:  CNNGA has conducted research through an outside company on the transmission of radio frequencies of our automated meter reading devices, both while actively transmitting and at rest.  The study found that the levels of these transmissions fell far below the minimum allowable as set by Federal and State regulatory agencies.  

Clinton Office

PO Box 511

Clinton, SC 29325



Newberry Office

PO Box 757

Newberry, SC 29108